Frequently Asked Questions (FAQs)

SHEPHERD JESUS contains 3 days free trial before every subscription, after free trial subscription duration ends, users get to choose the choices of subscriptions based on the subscription plans provided and available below our Homepage.

For more information on how we handle data, please see our Privacy Policy and Terms and Conditions.

As part of our commitment to safe and responsible AI, we review conversations to improve our systems and to ensure the content complies with our policies and safety requirements.

SHEPHERD JESUS is an AI chatbot and technology that is trained on Christian teachings, scripture, and resources to provide answers rooted in Biblical wisdom.

SHEPHERD JESUS can support your faith journey by answering questions about the Bible, providing guidance based on Christian teachings, and offering resources for prayer, study, and personal growth.

We regularly update SHEPHERD JESUS with new Christian resources, study guides, and insights. We also welcome user feedback to ensure content stays relevant and biblically accurate.

Our platform is built to provide biblically sound responses and has been reviewed by our Christian partners and consultants. While it strives for high accuracy, responses should always be cross-referenced with scripture and trusted Christian resources.

Yes, you can view responses of our chatbot in multiple languages as we provide language selections for users to choose before they start every conversation for easy understanding of the information based on their preferred languages.

This platform is designed to assist with Bible study and stories, provide prayer guidance, answering faith-based questions, searching songs, provide softcopy bible online, searching churches around your area, and helps to find related Christian articles or related topics.

Absolutely. We take privacy seriously and are committed to protecting your information. For longer information regarding how your data is protected and handled in our platform, please refer to our Privacy Policy for more detailed information.

You have 30 days from the date you received your item to initiate a return.

To return an item, please contact our support team for instructions. Make sure your item meets the eligibility criteria mentioned above.

Once we receive your returned request, we will inspect it and notify you of the refund status. If approved, the refund will be initiated to your original payment method. Please allow several days for the credit to reflect in your account, depending on your card issuer’s policies.

Yes, we reserve the right to modify our refund policy at any time. Any changes will take effect immediately upon being posted on our website.

For any additional questions or concerns regarding your purchase, please reach out to our support team for assistance.

You can make changes in the My Account page, and in My Profile you can make changes and save them.

Yes. You can start a new subscription before ending your current subscription. After checkout, the start date of the new subscription will be calculated from that day.

Find your subscription on the My Account page, where you can see the expiration date of your subscription.

Try again. If it is still not working, please contact service@shepherdjesus.com

You can only pay by credit card.

SpiritGuide is a feature available in the “Disciple” membership plan. While the specific functionality is not detailed, testimonials suggest it may offer personalized guidance or a deeper level of engagement with biblical content.

Daily prayer strengthens the spirit and, in times of trouble, becomes a direct line to seeking God’s help. It fosters trust in God’s wisdom and provides peace in His presence.